[02]
Operations
Designs the processes, rotas and automations that keep the day-to-day running.
Operations consultant
Systems & automation specialist
[00] Operations & revenue consulting
Automate your operations & revenue.
Less admin, fewer dropped balls, steadier sales. We build the systems that run your service business, so you stop chasing every job.
4 systems
Operations · revenue · accounting · marketing
£2m+
Cleaning business our founder built and still runs
Salon of the Year
Professional Beauty Awards, 3 years running: a salon we helped launch
- Supermaids
[01] Sound familiar?
The business works because you do.
01Every question, quote and problem lands on you
02Jobs and rotas run on memory and WhatsApp
03Quality slips when you're not on site
04Revenue swings month to month
05Leads come in, but follow-up falls through
06You can't see your real numbers at a glance
[02] What we automate
Two sides of one business. We fix both.
Operations
A / run smootherProcesses & SOPs
Clear ways of working your team actually follows
Scheduling & job management
Rotas, bookings and jobs out of WhatsApp
Hiring & onboarding
New staff up to speed without you
Quality control
Checks that keep customers coming back
Automations & dashboards
Admin done for you; cash and margin at a glance
Revenue
B / sell steadierLead generation
Target lists built for your market
Multi-channel outreach
Email, LinkedIn and calls, with copy that earns replies
Lead qualification & follow-up
No enquiry goes cold
CRM & reporting
One pipeline, numbers your team trusts
Forecasting
Know next month's revenue before it happens
[03] Case studies
Results, not reports.
Digiworks · Recruitment agencyRevenue
Growth that no longer depends on the founder.
New business relied on the founder. Palm rebuilt how Digiworks finds, follows up and closes clients, so the pipeline fills every month.
Read the case study ↗teamdigiworks.com
Glimmr · CleaningOperations
Hiring and operations that keep up with demand.
Finding and keeping good cleaners was holding Glimmr back. Palm put recruitment, onboarding and daily operations on a system.
Read the case study ↗glimmr.co.uk
Trieu Nails London · BeautyRebrand & launch
From Red Hot Nails to Trieu Nails London.
Lynn Trieu's salon had traded as Red Hot Nails for years. Palm helped her rebrand from the beginning and launch Trieu Nails London.
3 years running Beauty Salon of the Year, Professional Beauty Awards
Read the case study ↗trieunails.com[04] What our clients say
In their words.
Cleaning services
“Before Palm, everything relied on me: enquiries, follow-ups, team coordination. Habib and the Palm team helped me systemise how the business runs and how we handle leads. I finally feel like I'm running a company, not just working in it.”
Professional services
“Palm helped us restructure both our operations and sales process. We now have clear workflows, proper tracking, and consistent follow-up. The business feels controlled instead of reactive.”
[05] Meet the team
The team behind your business.
Based on your goals, Palm puts together the right specialists to build and run your systems. One team, one plan, one point of contact.
[06] Who you'll work with
Run by an operator, not a theorist.
Habib set up a UK-wide cleaning business at 21 and grew it into a company turning over more than £2 million a year, while spending five years as a risk consultant at KPMG.
From there, Habib went on to lead sales teams at Deel, one of the fastest-growing startups, and built a London beauty brand named Beauty Salon of the Year at the Professional Beauty Awards three consecutive years.
Palm brings that mix to every client: the rigour of a big firm, the pace of a startup, and the reality of running a business day to day.
Habib Rahman, Founder · LinkedIn ↗
[07] Pricing
Start small or go all-in.
[A] Introductory call
Free consultation
A free introductory call to look at your operations and sales, spot the biggest gaps and agree next steps. No obligation.
Review of how the business runs today
The biggest gaps, spotted live
Clear next steps
[B] Deep dive
£200 / session
A focused one-hour session on your sales, follow-up and workflows, with a live diagnosis and a written action plan. No pitch.
60-minute deep dive
Live diagnosis
Written action plan
[C] Operations & growth
from £2k / month
We audit the business, design the processes and set up the systems with your team.
Business & revenue audit
Processes, automations & CRM
Basic reporting
[D] Full operating system
from £7k / month
Operations and revenue, built and run for you by a dedicated team.
Full system design
Sales execution framework
Lead routing & automation