Operations
Designs the processes, rotas and automations that keep the day-to-day running.

Habib set up a UK-wide cleaning business at 21 and grew it into a company turning over more than £2 million a year, while spending five years as a risk consultant at KPMG.
From there, Habib went on to lead sales teams at Deel, one of the fastest-growing startups, and built a London beauty brand named Beauty Salon of the Year at the Professional Beauty Awards three consecutive years.
Palm brings that mix to every client: the rigour of a big firm, the pace of a startup, and the reality of running a business day to day.
Most owners of service businesses are brilliant at the work and stretched thin by everything around it: the rota, the follow-ups, the books, the hiring. Growth stalls because the owner is the system.
Palm exists to change that. We put the operations, sales, finance and marketing on proper systems, run them with you, and keep improving them until the business works without you in every decision.
Based on your goals, Palm puts together the right specialists to build and run your systems. One team, one plan, one point of contact.
We look at how the business really runs today: sales, operations, numbers and people.
We map the systems you need and agree a plan with clear priorities.
We set up the processes, tools and automations alongside your team.
We run, measure and improve them every week until they work without you.